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Have questions about trading? Our multilingual support team is available to assist you 24/7.

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Customer Support

Our multilingual support team is ready to assist you with any questions or concerns.

24/7 Support Available

Address

Our Office Address

Global Presence

With teams around the world, we provide support in multiple languages and time zones

North America

New York, San Francisco, Toronto

New York

Regional office — contact us to arrange a visit

Trading Hours: 9:30 AM - 4:00 PM EST

San Francisco

Regional office — contact us to arrange a visit

Trading Hours: 6:30 AM - 1:00 PM PST

Toronto

Regional office — contact us to arrange a visit

Trading Hours: 9:30 AM - 4:00 PM EST

Europe

London, Frankfurt, Zurich

London

Regional office — contact us to arrange a visit

Trading Hours: 8:00 AM - 4:30 PM GMT

Frankfurt

Regional office — contact us to arrange a visit

Trading Hours: 9:00 AM - 5:30 PM CET

Zurich

Regional office — contact us to arrange a visit

Trading Hours: 9:00 AM - 5:30 PM CET

Asia Pacific

Singapore, Hong Kong, Tokyo

Singapore

Regional office — contact us to arrange a visit

Trading Hours: 9:00 AM - 5:00 PM SGT

Hong Kong

Regional office — contact us to arrange a visit

Trading Hours: 9:30 AM - 4:00 PM HKT

Tokyo

Regional office — contact us to arrange a visit

Trading Hours: 9:00 AM - 3:00 PM JST

Frequently Asked Questions

Find answers to common questions about our services and support

You can contact our customer support team through email, phone, or by filling out the contact form on this page. Our team is available 24/7 to assist you with any questions or concerns.
Our support team typically responds to inquiries within 1-2 hours. For urgent matters, we recommend calling our support line for immediate assistance.
We provide multilingual support including English, Spanish, Chinese, Japanese, Russian, German, French, Arabic, and Portuguese. This ensures clear communication with our global client base.